We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use this website and purchase our products or services.
1. Information We Collect
We may collect:
- Personal information such as name, email, phone number, billing/shipping address.
- Payment information, processed securely through third-party providers (we do not store full credit card details).
- Website usage data such as IP address, browser type, cookies, and analytics data.
2. How We Use Your Information
Your information may be used to:
- Process and fulfill orders.
- Communicate regarding orders, support, and promotions.
- Improve the website, services, and customer experience.
- Comply with legal obligations.
3. Sharing of Information
We may share information with:
- Service providers such as payment processors, shipping carriers, and hosting partners.
- Legal authorities if required by law or to protect rights.
- We do not sell or rent personal information to third parties.
4. Cookies & Tracking
- This website uses cookies to improve user experience and track usage.
- You may disable cookies in your browser, but some features may not function properly.
5. Data Security
- Reasonable safeguards are in place to protect personal information, including encryption and secure servers.
- However, no method of online transmission is completely secure.
6. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete personal data.
- Opt-out of marketing communications.
- Request a copy of the data held about you.
7. Children’s Privacy
This website is not directed to children under 13. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy at any time. The latest version will always be posted here.
Peak Air Portal App
Last updated: April 10, 2026
The Peak Air Customer Portal app allows existing Peak Air customers to view their appointments, invoices, and estimates, and submit service requests.
Information We Access
When you log in with your email address, the app retrieves your existing customer record from our Housecall Pro account management system. This includes your name, contact information, service address, appointment history, invoices, and estimates. We do not create new records or store your information independently of Housecall Pro.
How We Use Your Information
Your information is used only to display your service records, allow you to submit appointment requests, and send our team notifications when you request service. We do not sell or share your information with third parties for marketing purposes.
Data Storage
Your login session is stored locally and securely on your device. All communication between the app and our servers is encrypted.